For More Information

Mike Gerfen, Coordinator
Workforce Group
UALR Institute for Economic Advancement
2801 South University
Little Rock, AR 72204-1099
501-569-8483
FAX: 501-569-8538
Email: mlgerfen@ualr.edu

About The Workforce Group

WORKPLACE SKILLS

The Workforce Group, an arm of the Labor Education Program, assists workers in acquiring the information, resources, services, and training they need to perform effectively and achieve their occupational goals.

Training

Workforce Group training encompasses a wide range of instruction tied to specific job functions and focused on practical work skills including, but not limited to:

• Reading, writing, mathematics and computer use
• Learning, reasoning, thinking creatively, making decisions and solving problems
• Communication and team building in workplace environments
• Spanish in the workplace

Technical Assistance

WSEP can assist employers and workers by:

• Designing and implementing workplace education programs
• Developing workplace education materials and curriculum
• Providing training, consultation, and program evaluation.
• Document manufacturing processes

Workforce Group is also a Service Center for ACT WorkKeys, is a national system for documenting and improving work skills through job profiling, job assessments, and training.